Privacy Policy

This Privacy Policy explains how Bitrokit.com (the “Site,” “we,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase through our Site.

If you have any questions about this policy, need more details on our privacy practices, or want to file a complaint, please reach out via email at hi@bitrokit.com

Collecting Personal Information

When you visit our Site or make a purchase, we collect certain information about your device, interactions with the Site, and details necessary to process your transactions. We also collect additional information if you contact us for support.

Personal information refers to data that can identify an individual. Here’s more about what we collect and why:

Device Information

Purpose of Collection: To ensure the Site loads accurately, and to analyze usage for optimization.
Source: Automatically collected via cookies, log files, web beacons, and pixels when you browse the Site.
Disclosure: Shared with WooCommerce and other vendors involved in processing this data.
Personal Information Collected: Browser type, IP address, time zone, cookie data, what products you view, search terms, and interaction data.

Order Information

Purpose of Collection: To fulfill orders, process payments, manage shipping, and communicate with you regarding purchases.
Source: Collected directly from you when you place an order.
Disclosure: Shared with WooCommerce, Razorpay, PayPal, and shipping providers. • Personal Information Collected: Name, billing/shipping address, payment information (e.g., credit card details), email address, and phone number.

Customer Support Information

Purpose of Collection: To assist with customer support.
Source: Collected from you during support interactions.
Disclosure: Shared with customer support service providers as needed.
Personal Information Collected: Information provided during support requests (e.g., email, purchase history).

Sharing Personal Information

We share your personal information with service providers to fulfill orders and provide services. This includes WooCommerce (our e-commerce platform), Razorpay, PayPal, and shipping partners.

We may also share information to comply with legal requirements or to protect our rights.

Behavioural Advertising

We use your personal information to deliver targeted ads and marketing messages that may be relevant to you. For example:

Google Analytics: We use Google Analytics to analyze how users interact with our Site. You can learn more about Google’s privacy practices here and opt out of Google Analytics here.

You can opt-out of targeted advertising by adjusting settings on platforms like:

Facebook
Google

Alternatively, you can opt out of these services via the Digital Advertising Alliance.

Using Personal Information

We use your personal information to offer products, process payments, ship orders, and keep you informed about our services and promotions.

GDPR (for European Customers)

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, or delete your personal information. To exercise these rights, contact us using the information above.

CCPA (for California Customers)

If you are a resident of California, you have the right to request access to the personal information we hold about you, request its deletion, or port it to another service. To exercise these rights, please contact us.

We use cookies to improve your experience on our Site. Cookies help remember your preferences, track how you use our Site, and enhance performance. You can manage cookies in your browser settings. For more information, visit allaboutcookies.org.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy regularly.